AI receptionist · Toronto and the GTA
It rings at 6:40. Somebody answers.
An AI receptionist that picks up on the first ring, day or night, by voice or text. It books the appointment into your calendar and texts you a summary of the call.
What it does. And what it doesn’t.
A receptionist you can trust is one whose limits are written down. These are hers.
It does
- Answers on the first ring, 24 hours a day, by voice or by text
- Answers questions about your hours, location, services and policies, from what you give it
- Books, moves and confirms appointments in your calendar
- Texts you a summary of every call it takes
- Collects what you need for a quote: what, where, when, and how to reach them
It doesn’t
- Take payments or card numbers
- Send quotes: it gathers the details and tells the caller when and how you’ll reply
- Put the caller through to a person, for now: it points them to your email or contact page
- Claim to be a person. Asked seriously, it says it’s an AI receptionist
A call it takes at 9:40 on a Tuesday night.
Sofia
Harbourline Heating and Cooling, this is Sofia. How can I help?
Caller
Our furnace stopped. Can someone come out tomorrow?
Sofia
I can book that. I have 8 am or 1 pm tomorrow. Which works better?
Caller
8. And how much is it going to cost?
Sofia
I can’t give a price over the phone, but the technician will quote it before any work starts. Can I take your address and a good number?
Caller
Sure.
Sofia
You’re booked for 8 am. You’ll get a text confirmation now, and the office has your details.
Then a text to the owner: who called, what for, when they’re booked, and the number to call back.
Being found is half the job. Somebody has to answer.
Across 5.7 million leads, replies sent within five minutes converted about eight times better than replies sent after six.
Where that number comes from
InsideSales.com, Lead Response Management, 2021: three years of data, 400+ companies, 5.7M marketing leads, 55M sales activities. It is vendor research, not a peer-reviewed study, and no controls for confounding variables are published. Leads that get answered fast may simply be different leads.
Set up for your front desk. Not a generic script.
Every business gets asked different questions. These three pages show how it’s set up for each.
How you get it. Every price published.
It comes with the Growth plan ($2,500 a month) and Scale ($7,500 a month), alongside the work that makes the phone ring in the first place. All prices in Canadian dollars.
Live in 10–14 business days
The setup fee covers your first month.
Month to month once it’s running
Month to month once the setup is done. If it stops paying off, you stop paying.
Test it before you pay
Sofia, the receptionist that answers for our clients, is on this site. Talk to her as if you were your own customer.
The questions people ask about the receptionist.
Will callers know it’s an AI?
It doesn’t open by announcing it: it greets callers the way your front desk would, in your business’s words. If a caller asks seriously, it tells the truth.
What does it cost?
It isn’t sold as a gadget on its own: it comes with the Growth plan ($2,500 a month) and Scale ($7,500 a month), with the setup fee covering the first month. Every price is on the pricing page, before you speak to anyone.
What happens to a call it can’t handle?
It takes the caller’s name, number and what they need, tells them who will get back to them, and texts your team the summary straight away.
Can it put the caller through to someone on staff?
Not yet. Today it takes the details, tells the caller who will get back to them and how, and texts your team a summary of the call. When live transfer is ready it will say so on this page.
Can it take a deposit or a payment?
No. It doesn’t take payments or card numbers. If you take deposits, it tells the caller how you collect them.
Do I need a new phone number?
How it connects to your line is settled on the fit call, around the number your customers already have. There is no public demo number yet; Sofia, on this site, is the demo.
Who sets it up?
You’re hiring the person who leads the work, and the specialists behind him. The month’s list says what was set up.
What it’s like to work with Oleg. In their words.
★★★★★5.0 on Google · 95 reviews:Toronto (23)Colombia, before Toronto (72)11 LinkedIn recommendations
“He is very transparent about his work and always strives to ensure clients feel comfortable and receive what they are promised.”
Mimmers SASGoogle · Colombia · translated from Spanish “Oleg has consistently played a pivotal role in streamlining our workflow, bringing innovative techniques and insights that have elevated our output.”
Sebastian RodriguezLinkedIn “He always delivers what he promises and is very detail-oriented.”
Tania MorenoGoogle · Colombia · translated from Spanish “With Oleg’s help I have grown my brand through dynamic videos and photos! He takes every project seriously and is easy to work with!”
Chad NoonanGoogle · Toronto “On-time, high-quality work with incredible talent!”
Panacea MarketingGoogle · Colombia · translated from Spanish “What really sets Oleg apart is his tireless work ethic and his commitment to excellence. He always gives his all to make sure every project is a success…”
Paola Martínez ÁlvarezLinkedIn · translated from Spanish “…not only do I know firsthand his talent as photographer and art director, but also his team work and leadership skills.”
Andy ReyesLinkedIn “The results speak for themselves. Furthermore, the professionalism of his technical team guarantees the best possible outcome.”
Jorge Armando Durán GarzónGoogle · Colombia · translated from Spanish “…always standing out for his quality and punctuality. He’s also a wonderful person and very attentive to meeting his clients’ needs.”
Albert Jair J Pérez BarajasGoogle · Colombia · translated from Spanish “Outstanding quality and delivery times… 5/5 would hire again!”
Nelson VeraGoogle · Toronto
The next call is coming. Who picks up?
No slides, no sales pitch. We just look at your numbers.