Terms of use. Written to be read.

By using oleglitvin.com (the “Site”) or any service of Oleg Litvin Digital Marketing (“we”, “us”), you agree to these Terms of Use. If you don’t agree, please don’t use the Site or our services.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules.

We work with local businesses, mainly in Toronto and the Greater Toronto Area:

• Local SEO, answer engine optimization (AEO) and Google Business Profile work
• Content, websites and the directory and citation work AI answers rely on
• Google Ads management, reported in calls and bookings
• An AI receptionist and automated follow-up by text and email
• Studio design and setup consulting, podcast and video production

The scope of each engagement is set in a written service agreement, and the work of each month is itemized in writing before the month starts. These Terms are the baseline for every engagement.

You may use the Site for lawful purposes: to read it, to ask about our services, to talk to Sofia, and to buy. You agree not to:

• Use the Site in a way that breaks any federal, provincial or local law
• Send unsolicited commercial messages through it
• Try to gain unauthorized access to the Site or the systems behind it
• Introduce malware or other harmful code
• Scrape, copy or reproduce the Site’s content without written permission
• Impersonate anyone, or misrepresent who you are
• Use the Site to collect personal information about other people

The Site’s content (text, graphics, images, video, audio, code and design) belongs to Oleg Litvin Digital Marketing or its licensors and is protected by Canadian and international copyright law.

You may view it for personal, non-commercial purposes. Anything else, including reproducing, distributing or adapting it, needs our written permission. Our names and logos are trade names; nothing on the Site licenses their use.

The logins are yours. The data and the access keys are in your name. Accounts set up for your business, such as your domain, website, Google Business Profile, ad accounts and analytics, are in your name.

What else you keep when an engagement ends is set out in your service agreement. Third-party assets used in your work stay under their own licences.

We don’t publish your name, your work or your results without your written permission.

Every price is published, in Canadian dollars:

• Launch: $1,000 a month, with a $2,000 setup fee that covers the first month.
• Growth: $2,500 a month, with a $3,000 setup fee that covers the first month.
• Scale: $7,500 a month, with a $7,500 setup fee that covers the first month.
• Enterprise: by consultation, from $15,000 a month.
• The Visibility Audit: $1,000, delivered in 5 business days and credited in full toward your first month of any plan.

A plan can be paid weekly (the monthly price × 12 ÷ 52), every two weeks (× 12 ÷ 26), monthly, or up front. When you buy online, your card is charged at checkout. A purchase of $10,000 or more is authorized at checkout and charged when we confirm your start date. Canadian pre-authorized debit comes with a debit agreement and notice before each debit.

Ad spend is yours and is paid straight to the platform, never through us.

Invoices that aren’t charged automatically are due within 14 days. A late fee of 2% a month (24% a year) may apply to overdue balances, and work may pause on an account more than 30 days overdue.

Six months up front: 10% off. Twelve months up front: 15% off. Both add three things:

• A priority start: you take the first open start date.
• Your price, locked: the monthly price holds for up to three years, even if the published prices go up.
• The guarantee as time: anything on the month’s list that isn’t delivered extends your plan, at no cost.

These are the only discounts we offer. The price is the same next month if you’d rather pay as you go.

Plans have a 6-month minimum on the marketing, because search is the slow clock. The automation (receptionist, replies, follow-up) is month to month once the setup is done. If it stops paying off, you stop paying.

Leaving before six months takes 30 days’ notice and one month of the plan, never more than what is left of the six months; if the written monthly list is not delivered two months in a row, the client leaves with nothing owed.

After the first six months a plan continues month to month, and either of us can end it with 30 days’ written notice.

The month’s work is itemized in writing before the month starts. If something on that list isn’t delivered, it comes off your next invoice; on a plan paid up front, it extends your plan at no cost.

Apart from that guarantee, fees for a period that has already started, and project work (the audit, studio and production packages) once it has started, are not returned unless your service agreement says otherwise. The audit’s own terms are on the audit page.

If something isn’t right, tell us. You hear back within one business day, from the person doing the work.

We can’t promise you a ranking or a place in an AI answer: nobody controls Google. We promise the work on the written list.

The Site and its content are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement or accuracy. We don’t warrant that the Site will be uninterrupted, error-free or free of viruses.

This Site publishes no client results or case studies. The figures on it are measurements of the market, each with its source, and none is a forecast of your results.

To the fullest extent the law allows, Oleg Litvin Digital Marketing is not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, revenue, data or business opportunities, arising from your use of the Site or our services, even if told such damages were possible.

Our total liability for any claim arising from these Terms or our services is limited to the amount you paid us in the three months before the claim.

Some jurisdictions don’t allow these exclusions or limits; there, our liability is limited as far as the law permits.

You agree to indemnify and hold harmless Oleg Litvin Digital Marketing, its principals, contractors and agents from claims, damages, losses and costs (including reasonable legal fees) arising from your use of the Site, your breach of these Terms, your breach of anyone else’s rights, or content you submit through the Site.

The Site links to and runs on third-party services, including Stripe (payments), ElevenLabs (Sofia), Cal.com (booking), GoHighLevel (our CRM), Vercel (hosting) and Google. We don’t control them and aren’t responsible for their content, privacy practices or terms.

Your use of the Site is also governed by our privacy page and our cookie policy, which form part of these Terms.

PrivacyCookie policy

We may change these Terms. The updated version goes on this page with a new date, and continuing to use the Site means you accept it. For a material change that affects a client engagement, we tell you by email first.

Any dispute arising from these Terms or your use of the Site goes to the courts of Ontario, and you accept their exclusive jurisdiction.

Before starting legal proceedings, you agree to try to settle it with us informally first, by writing to the contact below. We reply within one business day and aim to resolve it within 30 days.

These Terms, with our privacy page, cookie policy, disclaimer and any signed service agreement, are the entire agreement between you and us about the Site, and replace any earlier understanding. Where a signed service agreement says something different, the service agreement wins.